structured approach ensures:
appropriate content is included in all documents (hardcopy
or online) to make them effective and usable tools.
provides clear instruction with enough background
or theory for the reader to understand the concept
Visual format and interface design foster good rapport
with the reader.
Text targets the education and experience level of
the user (the least technical audience).
Descriptions, examples, and graphics hold the reader's
interest and explain difficult-to-visualize concepts.
structured approach allows us to complete projects the
first time around.
We achieve this success by using experienced project
managers who direct your staff and ours from initiation
to successful completion of every project. Here's how
We start by developing a topic outline.
This outline, developed from your input and our experience,
establishes the parameters for the remainder of the
project and represents a 15% submittal. You'll have
an opportunity to review the topic outline and suggest
changes with a focus on audience, purpose, approach,
organization, and structure. Then, we meet with you
to discuss your suggested revisions.
Next, we create a detailed outline and sample section
for your review.
The detailed outline is an expanded version of the
topic outline and includes all information to be contained
in the final document. The sample section establishes
the style, tone, and "look" of the final document. These
two items constitute a 35% submittal. You then have
an opportunity to review the submission and suggest
additions, corrections, and deletions with a focus on
content, depth of treatment, and technical accuracy.
Sample section review should focus on style, tone, and
page design. Then, we meet to finalize revisions to
the detailed outline and document design.
Then, it's on to developing the first text draft.
This rough draft is written from the detailed outline
and sample section. It is a complete document and constitutes
a 75% submittal. You have one opportunity to review
the first text draft, with a focus on content, technical
accuracy, and placement of tables and graphics. Any
changes to the structure, depth of treatment, style,
and tone should be extremely minimal at this point.
Significant changes to these features may necessitate
a revision of the fee and schedule.
Aware of your approaching deadline, we begin completion
of the final text draft.
After incorporating your suggested revisions, we provide
you with a final draft for your approval. You'll have
one opportunity to review the final draft with a focus
on minor points of content, technical accuracy, and
cosmetics. Any changes to the document at this point
should be extremely minor. Significant changes to these
features may necessitate revision of the fee and schedule.
Last, but very important, we deliver the final product
The final approved document is produced in the agreed-upon
form and promptly delivered to you. This constitutes
completion of the contract, and just one more step in
what we hope will be a lasting relationship!